Thank you for your purchase. Due to the nature of our products, used candles cannot be returned or refunded. All sales are final, no refunds. We will replace items damaged in transit.
We hope you enjoy our products as much as we do. If you are not completely satisfied with your purchase, please contact us at firstname.lastname@example.org within 7 days of date of your purchase for an exchange.
An exchange will be processed once the item has been returned. The buyer is responsible for shipping costs, unless the product is being returned because it was damaged in transit. To receive your exchange all products must be unused. Again, we cannot exchange used products.